WHO WE ARE:

Welcome to Komsan Consulting, we are an industry-defining BPO Company based in Bangkok, Thailand assisting our clients with Customer Services, Sales, Marketing, and Business Management. 

EXISTING BUSINESSES' benefit from Komsan Consulting's ability to provide the high level of customer services customers expect from a professional and established organization on a budget unattainable by most businesses geographical location. 

These Services Include But Are Not Limited To:

• Handling Customer inqueries via Social Platforms such as Facebook, Instagram, Twitter, etc. 

• Managing Marketing via Social Platforms such as Facebook, Instagram, Twitter, etc. 

• Answering and/or Directing Emails, Texts Messages, Calls, Online Inqueries. 

• Data Entry into various systems including Quickbooks, Cloud Applications, and other Programs

DEVELOPING BUSINESSES in Asia & Oceania benefit from our ability to draw in foreign customers by restructuring current business models based on Traditional Asian Ideologies and fine-tuning them to reflect Western Style Customer Support. While Customer Services are adjusted to suit Western expectations, Komsan Consulting ensures the allure of Authentic Asian Culturism is not lost. This is to say that Foreigners come to Asia for a unique experience, though often their values and expectations when it comes to customer service and professionalism tend to follow. Komsan Consulting identifies the balance of staying true to Asian Hospitality while providing foreign clients with the comforts of home.  

OUR PROCESS

Our specialty is in assisting small to medium sized businesses increase their customer base by ensuring that existing and recently acquired clients are receiving services that exceed expectations. From there we build upon that existing customer base through referrals and brand recognition by minimizing client opportunity loss by converting the inquiries of potential clients into paying customers and finalized sales. Once a precedence for exceptional service is established we then focus on ensuring customer retention, speeding up the rate of customer acquisition, and in latter stages consider exploratory marketing strategies that help in broadening the range of your business's target market. 

Komsan Consulting can help your ESTABLISHED BUSINESSES by listening and understand how we can best serve your company. We can comply with existing Standard Operating Procedures and expectations, and work with your organization to mitigate a successful transition from your current team to ours with little to no barriers of entry. 

WE HELP NEW & DEVELOPING BUSINESSES by taking a direct approach in assisting with operations, sales, and marketing to maximize customer satisfaction, and as a result, bottom-line sales. This includes Komsan Consulting understanding & evaluating the current State of your Businesses, Identifying Weak-Points & Selling-Points across Key Areas, Creating a Plan of Action, and most importantly following through with Execution. To ensure satisfaction we take transparency into account and develop quality assurance reports that allow you to measure the success of our results. With flexible contracts, you will either see improved workflow in your business instantaneously or will be able to terminate our services at any time allowing for us to offer a high-reward, low-risk opportunity. 

NOTICE

Currently our website is under construction but you can reach us with any questions on inquires at info@komsanconsulting.com We look forward to building a bright future together in the post-covid world!